Frequently Asked Questions
Frequently Asked Questions
What is the NeuroQ Cognitive Evaluation?
NeuroQ Cognitive Evaluation is a screening test developed by Dr. Bredesen with Apollo Health that provides a “snapshot” or insight into your cognitive health. The assessment is comprised of an AQ-6 questionnaire, a subset of the AQ-21 assessment test, and an abbreviated CNS Vital Signs assessment. (CNS Vital Signs is a market leader in developing neurocognitive and behavioral evaluations.) You will be provided a NeuroQ score upon completion to help you assess your current cognitive status. You can check your cognitive health today with the NeuroQ Cognitive Evaluation. NeuroQ is also used as one of the cognitive assessments in the PreCODE Program. Subscribers, once logged in, can access NeuroQ here.
How do I get started with PreCODE?
Learn how to get started with PreCODE here.
How do I get started with ReCODE?
Learn how to get started with ReCODE here.
How often will I see a practitioner on the PreCODE or ReCODE Program?
For PreCODE: Working with a practitioner trained in the Bredesen Protocol is optional. However, Apollo’s community of trained care providers: physicians, health coaches, nutritional experts, and more can provide you with a clear and understandable approach to embracing a healthier lifestyle to optimize your cognition.
For ReCODE: Because reversal of cognitive decline can be complex and multifactorial, we require that you work with a Bredesen-trained physician, and highly encourage you to consider working with a health coach, nutritionist, and other practitioners, as needed. You should connect with your Bredesen-trained physician around two to three times a year, or at their discretion. You are welcome to meet with your health coach, nutritionist, and other members of your care team as often as needed.
How frequently will labs be run?
If you are participating in ReCODE, your physician will want to reassess your progress after your treatment starts. Typically, reassessments are performed every three to six months from your last set of labs. Your physician will determine if a full set of labs is necessary.
If you are a PreCODE member, the frequency of labs is up to you after the completion of your first PreCODE Report. At a minimum, we recommend annual reassessments.
What is the estimated cost of a baseline blood panel?
Baseline concierge mobile blood labs will be drawn in the comfort of your home or office and scheduled at your convenience.*
For PreCODE: $420
For ReCODE: $945
*Those in Rhode Island, New York, Pennsylvania, California, Maryland, Alaska, and Hawaii, must have blood draws completed in-person at a Quest Diagnostics lab facility due to regulatory requirements. The cost for PreCODE is $259; the cost for ReCODE is $780. (Note, this option is not available to those in other states.) Please call our customer service team at (800) 450-0805, Monday through Friday, from 9:00 am to 5:00 pm PT to arrange.
Does Insurance cover my labs?
It may and will depend upon several factors, including your insurance coverage. The process will also be slightly different for baseline labs and repeat labs.
For baseline labs: Because we recommend that you create a PreCODE or ReCODE report prior to finding a Bredesen-trained physician to ensure that you’re matched with a provider who has the expertise to treat your unique contributors, you’ll need to reach out to your primary care provider to order the baseline labs (see a list for PreCODE and ReCODE). Results will then have to be manually entered into your report by a trained professional health coach. If you need assistance finding a coach to create a report, reach out to our customer service by email at email@example.com or call (800) 450-0805, Monday through Friday, from 9:00 am to 5:00 pm PT.
Among the benefits of ordering baseline labs directly through Apollo Health is that they will be automatically entered into your report, and our bundled prices are so low that they’re often less expensive than the cost of visiting your primary care provider, running labs through insurance, and hiring a health coach to manually create a report. (Ask your insurance provider for an estimate to compare.)
For repeat labs: Your Bredesen-trained physician will determine if you need a full panel of labs (available through Apollo Health) or specific labs for reassessment. He or she may also determine that additional specialized labs are necessary. These individual and specialized labs are often run directly through your insurance. Check with your provider to be sure. Some may require that you file with your insurance provider directly.
How much will supplements cost me per month?
The cost is variable and depends upon whether you’re using LifeSeasons’ supplements or your own options and may fluctuate based upon specific personalized recommendations.
For PreCODE: LifeSeasons’ NeuroQ supplements are $69.99 per month. Some additional supplements may also be recommended based upon your lab results.
For ReCODE: The cost of supplements can range from $150 to $450 per month. Based upon your lab results, your ReCODE Report will offer two different supplement plans; one will feature LifeSeasons’ ReCODE supplements, developed by Dr. Bredesen, and the other will outline a comprehensive list of individual supplements which your Bredesen-trained practitioner may adjust to meet your unique needs.
As a ReCODE program participant, can I work with my current physician?
It’s a good idea to inform your current physician before starting the ReCODE Program. He or she also may be able to help you order your baseline labs. (See “Does insurance cover my labs?” above) However, because reversing cognitive decline is highly specialized and the program is complex and multifactorial in nature, we do require that you work with a Bredesen-trained physician to help ensure your success.
Is my personal and medical information secure?
All of your private, personal, and medical information is stored and secured on our HIPAA compliant system. The ReCODE and PreCODE software use the latest encryption methods to protect all of your data. Please contact us at firstname.lastname@example.org for more information
Is my credit card or payment method secure?
Our credit card transaction provider is Stripe and meets PCI Service Provider Level 1 certification, the most stringent level of security qualifications.
How does the ReCODE and PreCODE Report and software work?
ReCODE, and PreCODE Reports use a proprietary algorithm, created by and regularly updated by Dr. Bredesen, to generate a personalized report identifying the status of your brain health, and possible signs of cognitive decline or its precursors. This report provides the information needed for you and your practitioners to decide upon the optimal treatment plan for either prevention or reversal if you are currently experiencing from cognitive decline.
Whom do I contact for questions regarding my first PreCODE or ReCODE Report and programs?
Prior to enrolling, please email us at email@example.com and after enrolling, email us at firstname.lastname@example.org or call us at (800) 450-0805 for questions regarding our solutions, Monday through Friday, from 9:00 am to 5:00 pm PT.
Whom do I contact for help or technical support?
Visitors to the site can contact us at email@example.com, and those currently subscribed can contact us at firstname.lastname@example.org. Please provide us with your contact information, your preferred form of communication, and a brief description of your question or issue. For any other questions or issues regarding your lab draw or tests, please call us at (800) 450-0805, Monday through Friday, from 9:00 am to 5:00 pm PT.
Am I responsible for completing all the blood and genetic tests?
Yes, the tests should all be completed if you want a “complete” assessment from the PreCODE and ReCODE Reports.
I already know my APOE status. Can I skip this part of the baseline blood panel?
Yes, but be aware that errors sometimes (rarely) occur through 23andMe and other direct-to-consumer genetic testing. It may be a good idea to repeat your results. If you decide to opt-out, there will be a $110 deduction from your lab testing price. Please call customer service at (800) 450-0805, Monday through Friday, from 9:00 am to 5:00 pm PT to make this arrangement.
Do I need to finish all the blood tests in a certain amount of time?
No, all of the labs can be done at your convenience, but are necessary to generate a report.
How much of the medical, personal history, and assessment sections need to be completed to generate a report once the lab results for my first PreCODE or ReCODE Report are available?
For an accurate assessment, all of the medical questionnaires and cognitive assessments need to be completed.
How long does it take for my PreCODE or ReCODE Report to generate once my blood and genetic information are gathered?
The PreCODE and ReCODE Reports generate instantly once your lab results, medical questionnaires, and assessments are completed and entered into our database.
I’m considering signing up for the ReCODE program and trying to figure out my budget. What are all the costs I need to consider when participating in the Bredesen Protocol on the ReCODE program?
• The ReCODE Program is a $75.00 monthly annual membership or can be paid in one installment for a discounted price of $810.
• You will need a baseline mobile blood panel, drawn in the convenience of your home or office, for $945. Because of regulatory restrictions, those in Rhode Island, New York, Pennsylvania, California, Maryland, Alaska, and Hawaii must complete in-person blood testing at Quest Diagnostics for $780. (This option is not available to those in other states.) Your physician may decide that additional specialized lab testing is necessary, which may be covered by your insurance. (See “Does insurance cover my labs?”) Additionally, your physician will want to track your progress with follow-up labs ordered at his/her discretion approximately 2 to 3 times per year. The follow-up labs may include a partial or complete panel as well as specialized labs.
• You will visit your Bredesen-trained physician (average price $400 per hour) at least twice in the first year, with additional visits as needed.
• Supplement cost can range from $150-$450 per month depending upon your unique requirements. (See “How much will supplements cost per month?” for more information.)
What tests are included in the PreCODE and ReCODE Report? Can I get a list of tests upfront before I pay?
What is the CNS Vital Signs Assessment? Who needs to take it? Who administers it? What kind of exercises or tests can I expect?
The CNS Vital Signs Assessment is available for participants on the ReCODE program. This self-administered assessment, which you will take as a part of your initial cognitive intake testing, includes a variety of exercises to measure and track multiple cognitive domains. It may be helpful to have a support partner present to ensure instruction comprehension. We encourage you to repeat this test monthly, free-of-charge, to track your progress. After each free monthly assessment, you’ll receive a summary of your performance. For periodic comprehensive evaluations, you may purchase the full CNS Vital Signs medical report of any previous assessment for a fee of $30.
What is the importance of staying on The Bredesen Protocol once I have made a one-year commitment?
The personalized treatment recommendations from the protocol consist of dietary and lifestyle changes to influence metabolic and other markers that require a long-term intervention to show improvement. These changes need to be continued to maintain progress for both prevention and reversal of cognitive decline.
Why do I need to be signed up through you and then also pay the practitioner?
Apollo Health offers the program, extensive support materials for you and your practitioner, and the software algorithm created and regularly updated by Dr. Bredesen that provides your report, which includes a comprehensive treatment plan. Because of the specialized nature and complexity involved in reversing cognitive decline, a Bredesen-trained physician is required to help those in the ReCODE program implement and oversee your treatment. Those participating in the PreCODE program for prevention may choose to see a Bredesen-trained practitioner (physicians, health coaches, nutritionists, and more) as needed.
I want to work with more than one practitioner. Can I select more than one practitioner in the system?
We encourage you to work with a comprehensive care team, ideally consisting of a lead physician, health coach, nutritionist, and more as needed so they can help you with the tools and resources you need for success.
Can I switch practitioners or health coaches?
Yes, you may add or change your practitioners or health coaches at any time. We have trained practitioners and health coaches worldwide to help you put together the team you need to assist with your brain health optimization. To remove an existing practitioner or coach, please either contact them directly, or contact email@example.com, or call (800) 450-0805, Monday through Friday, from 9:00 am to 5:00 pm PT for immediate assistance.
I live outside the United States; Can I sign up for the ReCODE or PreCODE annual membership program?
Yes, but be aware that we don’t offer our laboratory testing outside of the U.S. Prior to enrolling, please reach out to customer support at firstname.lastname@example.org or call (800) 450-0805, Monday through Friday, from 9:00 am to 5:00 pm PT to ensure that there is a Bredesen-trained physician near you. After selecting your program subscription, use our Practitioner / Coach Locator Tool to select your practitioner who will order your labs (to the extent that they are available in your country) and enter the results into our software algorithm to generate your PreCODE or ReCODE Report.
I have a friend or relative who lives outside of the country, who would like to use PreCODE or ReCODE. Can we perform labs in the US and coordinate services internationally?
Yes, first contact customer support at email@example.com or call (800) 450-0805, Monday through Friday, from 9:00 am to 5:00 pm PT to ensure that there is a Bredesen-trained physician near their international home address to provide follow-up services. Then, select either the PreCODE or ReCODE option to begin the process of setting up labs during their visit. After their lab work has been processed, medical questionnaires, and cognitive assessments completed, they can generate a report and select the previously identified Bredesen-trained provider (if necessary) who can help them oversee their treatment.
What is the Cancellation policy for the ReCODE or PreCODE program?
After you make the 12 payments while you are in the first year of the PreCODE or ReCODE programs, the subscription is charged on a month-to-month basis unless you’ve opted to make a one time payment. You may cancel your subscription any time after the initial 12 months.
How do I update my payment method?
You may update your payment method by logging in and clicking on the “Update Payment” link located in the account dropdown from the top right-hand corner of the web page.